Redmine is described as a flexible project management web application SaaS. I’ve been using it for the past 5 months within a mobile marketing agency - where its used for testing, operations, work orders, issue management and its wiki is used for documentation.
Redmine can not be compared to other bug track, issues or fault management systems like JIRA or CRM platforms with helpdesk tools. It’s flexible, but that comes with a price. The unassuming website for Redmine gives you a quick feel of the platform.
Things I learned - Right-Click Contextual Menu
Redmine has a hidden right-click contextual menu - which allows you to access the bulk edit tools and to quickly assig, close or update any of the logged issues.
I wish I’d known that from day one .. but at least in the past week I’ve found it useful to quickly update several hundred work issues.
Custom Fields - Use them
Custom Fields provide the easy way to make Redmine grow and fit your business - using custom fields made it a breeze to cross-reference mobile app platforms, test status and more.
Custom fields need an Administrator account to be created - and make sure to set the field to be searchable so that its contents are indexed!
Read more from my blog for an introduction and quick tips on developing in Hugo or UCTD.