About Damien Saunders

Damien Saunders

Experienced management consultant and business leader interested in digital transformation, marketing, product centred design and scaled agile.

Some say I know all about digital marketing, such as how to develop an online strategy to cover: sales, marketing and customer service. My skills and experience include social media, mobile and digital marketing, with relevant industry experience in organisations of all shapes and sizes; from startups and large telcos through to multi-nationals.
I moved from Australia to the UK in 2004 and worked with a number of companies in EMEA region.

I am an adult with ADHD (since 2008) and diagnosed with UCTD - an auto-immune disease (since 2019), I write about my personal experience with this disease.

I currently live in Canberra, Ngunnawal Country, Australia.

- Brand Identity
- Mobile Marketing
- Digital Transformation
- SAFe Agile Development
- Product Development
- WSET3 Wine Award
- Photography
- Coffee

My Experience

Current

NCS Australia - Director - Federal Government

Leads on complex solutions for Government which cross the NCS business and key partners. Accountable for planning, strategy & PnL.

Aug 2022 - May 2023

ARQ Group - Assoc Director - Customer Success

Leads on customer facing activities for GOV+ segment, including: account planning, strategy & PnL responsibility.

Apr 2022 - Jul 2022

ARQ Group - Client Engagement Lead

Leads on key-customer facing activities, in collaboration with Partner for key account.

2017 - 2021

Amdocs UK - Client Engagement Manager

Leads on key-customer facing activities, in collaboration with Account Exec and Sales Director.

2012 - 2017

Amdocs UK - Principal Consultant

Lead Consultant & Programme Manager for complex transformations with Tier 1 telecommunications CSPs in Europe (B2B, MVNx, Mass Market).

2008 - 2012

Freelance Consultant / Programme Manager

Technical lead and managed team to successful launches of cloud-based magazine, scaled to support for 100,000+ readers

2005 - 2008

Vodafone Group - Programme Manager / Consultant

EMEA region pre-sales consultant and programme managers. Delivered 10+ 3G Launches

Key skills

Define Digital Strategy

80%

Digital Transformation

90%

Understanding Customer Needs

100%

Agile Development

85%