My Experience

Current

NCS Australia - Director - Federal Government

Leads on complex solutions for Government which cross the NCS business and key partners. Accountable for planning, strategy & PnL.

Aug 2022 - May 2023

ARQ Group - Assoc Director - Customer Success

Leads on customer facing activities for GOV+ segment, including: account planning, strategy & PnL responsibility.

Apr 2022 - Jul 2022

ARQ Group - Client Engagement Lead

Leads on key-customer facing activities, in collaboration with Partner for key account.

2017 - 2021

Amdocs UK - Client Engagement Manager

Leads on key-customer facing activities, in collaboration with Account Exec and Sales Director.

2012 - 2017

Amdocs UK - Principal Consultant

Lead Consultant & Programme Manager for complex transformations with Tier 1 telecommunications CSPs in Europe (B2B, MVNx, Mass Market).

2008 - 2012

Freelance Consultant / Programme Manager

Technical lead and managed team to successful launches of cloud-based magazine, scaled to support for 100,000+ readers

2005 - 2008

Vodafone Group - Programme Manager / Consultant

EMEA region pre-sales consultant and programme managers. Delivered 10+ 3G Launches

Key skills

Define Digital Strategy
80%
Digital Transformation
90%
Understanding Customer Needs
100%
Agile Development
85%

Want to discuss any of my projects?