Until a few days ago, I’d been relying on e-mail to manage your support requests. During the past 3 months I’ve looked at different options to provide support and also publish user guides and support material - beyond what’s in the readme files.
Announcing Help & User Guides for Pro Plugins
Anyone who has brought a Pro plugin from me, will now get access to Help
Key features of the new site include:
- Growing set of FAQ’s (knowledge base) for each plugin
- Create a Ticket / Support request
- All done with WordPress
- Pro Plugin users automatically get access
- Rating / Voting on topics
This section is a work in progress - I’ve actually been too sick over the past 2 weeks to answer many emails (sorry about that ) - and thought that a reference section like this would be a help for everyone!
How to access?
You’ll need to login with your username and password details that you choose when you purchased your plugins.
Tags:Read more from my blog for an introduction and quick tips on developing in Hugo or UCTD.
Meet the author
An experienced management consultant and business leader interested in digital transformation, product centred design and scaled agile. If I'm not writing about living with UCTD (an autoimmune disease), I'm probably listening to music, reading a book or learning more about wine.
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