Essential Startup Resources for Customer Relationship Management

So here is an essential collection of startup resources to customer relationship management or CRM. When you go into business as a startup or entrepreneur your sales and marketing activities will need to be split 3 ways -

• Customers who are buying from you
• Nurturing Customers who will buy from you
• Generating new leads or potential customers

This may seem daunting - so from the day you open your doors or your new web business you’ll want a tool to track all your customers and maybe your suppliers too. ZOHO CRM is probably one of the best web based (SaaS) CRM solutions and its $12 per month professional version has all the tools you need to get started.

Here is an essential collection and guide to using ZOHO CRM for your startup:

What have I said about Zoho?

• Zoho CRM what is a lead vs contact vs opportunity
• HOW TO get started with ZOHO CRM and load your contacts from Google CSV
• Made the switch - online accounting tools that are easy to use
• ZOHO CRM just integrated with Google Sites
• Essential Collection of ZOHO CRM Guides
• Essential Startup Resources for Customer Relationship Management
• HOW TO: ZOHO CRM empty your Recycle bin to delete accounts & contacts
• ZOHO CRM do you use your own custom web form? Then change to https
• ZOHO CRM adds call logging for leads & contacts
• ZOHO CRM adds new features
• How to send an invoice with ZOHO CRM free edition
• ZOHO CRM - create a lead form for your website
• ZOHO CRM - What is Email Opt out
• HOW TO change tab names in ZOHO CRM & make it easy to manage leads
• How to record email newsletter signup in ZOHO CRM & add a custom field
• HOW TO sign-up to Zoho CRM in 4 steps using Google Apps or Gmail
• Zoho CRM best free web based CRM included in Google Apps Marketplace
• Zoho CRM How to choose a Web Based CRM solution

What do you use ZOHO CRM for?

Meet the author

Damien Saunders
An experienced management consultant and business leader interested in digital transformation, product centred design and scaled agile. If I'm not writing about living with UCTD (an autoimmune disease), I'm probably listening to music, reading a book or learning more about wine.