ZOHO CRM has some great features including web to lead forms - but they don’t really look too stylish. Especially if you use 3rd party tools for your web forms.

If you use custom web to lead forms you may have to make the change to using the more secure HTTPS connection. After I noticed the web to lead form was not working I checked the standard code from ZOHO.

<div id='zohoWebToLead' align=center>
<META HTTP-EQUIV ='content-type' CONTENT='text/html;charset = UTF-8'>  
<form action='https://crm.zoho.com/crm/WebToLeadForm' method='POST' onSubmit='javascript:document.charset="UTF-8";' accept-charset='UTF-8'>

This is the code today - so you can see the form action URL is now HTTPS

Were you affected by this? Did you know about this change?

Tags: crm, Customer Relationship Management, forms, manage leads, web, Zoho

Read more from my blog for an introduction and quick tips on developing in Hugo or UCTD.

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Damien Saunders
An experienced management consultant and business leader interested in digital transformation, product centred design and scaled agile. If I'm not writing about living with UCTD (an autoimmune disease), I'm probably listening to music, reading a book or learning more about wine.