Zoho CRM is a popular cloud-based service for customer relationship management and I’ve been using it for a few years. Recently, I’ve started to revisit and update some of earlier posts on Zoho CRM, some of this was prompted by feedback from my customer insights (using Kiss Insights) survey.

So far I’ve updated 2 articles – fixed broken images and checked the content of the post:

What is a lead vs contact vs account
How to import your contacts to Zoho CRM from Google Mail

Are you using Zoho CRM – Have you found any of my posts on Zoho CRM useful?