Smart phones are driving the usage of mobile internet and that’s not just the growth in mobile apps.
Recent UK stats show over 30% of shoppers are comparing prices using their mobile.
Why you need a mobile internet website?
Having a mobile version of your website or a mobile web app is becoming critical as your customers and potential new business use mobile search to hunt for any business.
Will your website cope with this or will customer walk out the door when they can’t find the right information.
3 easy steps to get your website ready for the mobile internet
- Make your website mobile now
- Assess your mobile customer’s needs
- Improve your mobile customer experience to generate leads
The small screen of your mobile makes it more important to analyse what it is your mobile customers are doing with their smartphone. This means you should cut out all the content that’s not needed on the small screen.
If you’re a small business or retail outlet, your mobile customers maybe looking for information like your location or contact details.
For b2c brands and other businesses who are trying to leverage social media the mobile web presents many new opportunities for sharing and check-ins.
You may also need to create specific mobile friendly pages. This is the best option to ensure the customer experience is truly optimised for the small screen smart phone or feature phone.
Finally, remember to review and optimise your forms and other tools you use to generate leads or integrate with CRM. Make them simple to use on the mobile.
What are you doing for your customers and have you developed a mobile strategy?